Hard covered book titled WORKING WITH DIFFICULT PEOPLE by Muriel Solomon, 1990. 295 pages.
This is a one of a kind resource for handling 100 of the most annoying, irritating, and difficult individuals you meet at work - along with the practical, workable solutions and actual words for overcoming their underhanded tactics or grating personalities. This invaluable resource is a must for dealing with the many personalities that exist in every work environment. Book is in VG+ condition. Pages are clean and intact, and the binding is tight.