Soft covered book titled COACHING FOR IMPROVED WORK PERFORMANCE. by Ferdinand Fournies. 1987, First Edition, Third Printing. With this handbook, managers at all levels will be able to use face to face coaching procedures with their subordinates to obtain immediate, positive results. These are practical techniques that you can use to get employees to stop doing what they should not be doing and to start doing what they should! This book is in VG condition. 214 pages are clean and intact, and the binding is tight. A must have for anyone in management!